azs7's Privacy Policy
Your personal information is completely safe with us. This page clearly explains how we collect, use, and store your data.
Introduction & Scope
azs7 ("we", "our", "platform") operates a safe and reliable online gaming service for players in Bangladesh. This privacy policy explains how azs7 collects your personal information, why it collects it, and how it keeps it secure.
This policy applies to the azs7 website (azs7.lat) and all services under it. By browsing our website or creating an account, you are considered to have agreed to the terms of this privacy policy.
We take the privacy of our users seriously. Your information is never sold to third parties and is never used for any unauthorized purpose.
What Information We Collect
2.1 Registration & Identity Information
When creating an account, we collect the following information:
- Full name
- Date of birth (for age verification — for users aged 21+ only)
- Email address
- Mobile number
- Username and password
2.2 Financial Transaction Information
In processing deposit and withdrawal transactions, we receive the following information:
- Payment method details (bKash, Nagad, Rocket, or bank account)
- Transaction amount and time
- Transaction reference number
We do not store full card numbers or PINs. All financial data is secured through SSL encryption.
2.3 Technical & Usage Information
Some technical information is collected automatically to improve our service:
- IP address
- Browser type and version
- Device information (phone model, operating system)
- Time of site visit and duration of stay
- Cookies and session data
2.4 Gaming Activity Information
To ensure safe gaming and enforce responsible gaming policies, we store:
- Which games were played and for how long
- Betting history and results
- Bonus activation and usage details
- VIP level progress
Purpose of Data Use
azs7 uses the information collected from you for the following legitimate purposes:
- Account management: Creating and maintaining your profile, verifying logins, and ensuring secure access.
- Identity and age verification: Ensuring the platform is used only by those aged 21 and above.
- Processing financial transactions: Accepting deposits, completing withdrawals, and issuing bonuses.
- Customer support: Resolving your questions and issues, and providing assistance via live chat and email.
- Security and fraud prevention: Preventing account abuse, money laundering, and fraudulent activity.
- Responsible gaming: Identifying problematic gaming behavior and taking protective measures.
- Service improvement: Analyzing user experience to further develop the platform.
- Meeting legal obligations: Complying with applicable laws and regulations.
Cookies & Tracking Technologies
4.1 What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. azs7 uses cookies to remember your login status, save your preferences, and monitor site performance.
4.2 Types of Cookies
- Essential cookies: Required for the basic functioning of the site — login sessions, security tokens.
- Functional cookies: Remember your preferences, such as language selection.
- Analytics cookies: Monitor which pages are visited most — all data is kept anonymous.
You can disable cookies from your browser settings, though doing so may cause some services to not work properly.
Data Sharing & Third Parties
5.1 Who We Share Information With
azs7 never sells your personal information. In limited circumstances, some information may be shared with trusted third parties:
- Payment processors: Only the necessary information shared with bKash, Nagad, Rocket, and banking partners to complete transactions.
- Game providers: Session information required for game operation shared with providers such as Pragmatic Play, Evolution Gaming, and Spribe.
- Technology partners: For security, fraud detection, and platform operations.
- Legal authorities: To meet legal obligations or when required for an investigation.
5.2 Who We Do Not Share Information With
Your information is never shared with the following parties:
- Advertisers or marketing agencies
- Data brokers or data resellers
- Any third party not under contract with azs7
Data Security Measures
azs7 applies industry-standard security technologies to ensure the safety of your information:
- SSL/TLS encryption: All communication between your browser and our servers is encrypted.
- Password hashing: Your password is never stored directly; strong hashing algorithms are used.
- Access controls: Only authorized staff can view your information for specific, necessary purposes.
- Security monitoring: Automated systems operate 24/7 to monitor suspicious activity.
- Regular security audits: Audits are conducted regularly to identify technical vulnerabilities.
- Data backups: Secure backups of data are taken on a regular basis.
In the event of a data breach, we will notify affected users as quickly as possible and take the necessary steps.
Data Retention Period
azs7 retains your information according to the following policy:
- Active accounts: All information is retained for as long as the account remains active.
- Closed accounts: Even after an account is closed, certain information is retained for a defined period to meet legal obligations.
- Financial records: Transaction history is retained in accordance with financial regulations.
- Unnecessary data: Securely deleted once it is no longer needed.
Your Rights & Controls
azs7 believes you should have full control over your own information. You have the following rights:
Right to access your data
You may request to know what information we hold about you. We will provide a detailed report as quickly as possible.
Right to correct your data
If any information in your profile is incorrect, request a correction. We will verify and update it promptly.
Right to close your account
You may close your azs7 account at any time. Your information will be deleted beyond what is required by legal obligations.
Right to opt out of marketing communications
If you no longer wish to receive promotional emails or messages, contact us — we will stop them immediately.
To exercise any of the rights described above, please contact our support team. You may be required to verify your identity before your request is processed.
Protection of Minors
azs7 strictly ensures that this platform is operated for users aged 21 and above only. We do not intentionally collect information from anyone under the age of 21.
If a parent or legal guardian learns that their minor child has provided information on our platform, please contact us immediately. We will promptly delete that information and close the associated account.
Policy Changes & Updates
azs7 may update this privacy policy as needed. If any significant changes are made, we will notify you in the following ways:
- Publishing a clear notice on the website
- Sending a notification to your registered email
- Displaying a pop-up message at login
If you continue to use our platform after changes are made, it will be assumed that you have agreed to the revised policy. The date of each update will be noted at the top of this page.
External Platforms & Connections
Our platform sometimes has technical connections with third parties, such as game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, etc.). These providers have their own privacy policies. azs7 is not responsible for the data practices of these third parties.
We only work with providers who maintain industry-standard security and data protection standards.
Contact & Complaints
If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise any rights regarding your information, please contact us. azs7's support team is available 24/7 in both Bengali and English.
You may be required to provide some identity-related information to verify your request. We will respond to your request as quickly as possible.
Privacy-Related Contact
Live Chat — Available 24/7
If contacting us by email, please include "Privacy Request" in the subject line.
Related Policies
Please also read our other important policies.